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2010-04-20

GSK Customer Service Jobs Nigeria

GlaxoSmithKline Nigeria Plc Customer Service Jobs in Nigeria

Customer Service Career and Job Opportunities in GlaxoSmithKline GSK, a Multinational Manufaturing and Sales Organization


CUSTOMER SERVICES REPRESENTATIVE

GSK seeks candidates nationwide for this role. Specific locations of interest include Maiduguri, Yola, Sokoto, Bayelsa, Warri, Onitsha, Ibadan, Ilorin, Gombe, Jalingo, Benin Kebbi, Kaduna, Kogi

THE JOB
This role will report to the Territory Manager and will be responsible for:

Achievement of Partner Account Sales Targets (volume and Value)
Forecasting / Stock planning
Championing anti-counterfeit surveillance
Competitor Intelligence
Customer relationship management
Implementation of Marketing and Trade Marketing activities in the territory
Driving Secondary Sales
Building and maintaining relationship with Retailers
Driving QMS policies in assigned territory
Coaching and training of Partners' sales teams
Reporting
Merchandising.

THE PERSON
To qualify for assessment, candidates must:
BE between 24 and 26 years old
possess very good first degrees - Second Class Upper or strong Second Class Lower assessments in any of the Sciences, Social Sciences or other relevant disciplines from reputable universities.
Be able to demonstrate high levels of integrity and transparency

The candidates must possess:
Negotiation skills
Retail selling skills
IT literacy
Communication & presentation skills
People management skills


Critical success factors include the ability to:
Execute Trade marketing activities
Identify and penetrate of new channels
Establish new products
Creative merchandising

To Apply for the Customer Service Representative Job
Interested candidates should forward up-to-date resumes in
Word format (*.doc) or (*.doc) to ng.career@gsk.com

indicating Customer Services Representative as the subject matter.

Only electronic applications in the prescribed format will be contacted.

Deadline for this Job Application is May 4, 2010

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